VP, Program Manager / Senior Business Analyst

Position Summary

The Program Manager / Senior Business Analyst will play a key leadership role in the execution of complex, strategic transformation initiatives. The position combines strong program and project management disciplines with senior-level business analysis, providing end-to-end ownership of assigned initiatives and workstreams from planning and requirements definition through implementation and transition.

The successful candidate will partner across Business, Operations, Product and Technology teams to establish clear objectives, translate business needs into executable plans, manage dependencies and risks, and drive delivery against agreed milestones and outcomes.

This role requires an individual who can operate effectively across both strategy and execution, bringing structure to complex problems, facilitating decisions across diverse stakeholder groups, and providing clear communication to senior management.

Key Responsibilities

Program & Workstream Management

• Lead the planning and execution of assigned programs, projects and strategic workstreams.
• Develop and maintain integrated project plans, milestones, deliverables, dependencies and critical paths.
• Coordinate activities across Business, Operations, Product, Technology and other functional teams.
• Establish and maintain appropriate program governance, status reporting and management routines.
• Proactively identify and manage risks, issues, actions, decisions and dependencies, driving timely escalation and resolution.
• Monitor delivery against scope, schedule and agreed objectives and recommend corrective actions where required.
• Prepare concise program updates, decision materials and executive-level reporting.
• Coordinate across related initiatives to identify cross-program impacts and dependencies.

These responsibilities align closely with State Street's internal Program Manager definition, which includes coordinating related projects, managing interdependencies, monitoring progress and performance, managing risks to defined benefits and providing program-level stakeholder reporting.

Senior Business Analysis

• Partner with stakeholders to understand business objectives, challenges, processes and requirements.
• Lead requirements elicitation, analysis, prioritization and documentation.
• Translate business needs into clearly defined business, functional and operational requirements.
• Analyze current-state processes and operating models and help define future-state solutions.
• Identify process gaps, inefficiencies, dependencies and opportunities for improvement.
• Develop business process flows, requirements documents, decision materials and other analysis needed to support solution design and implementation.
• Facilitate working sessions across business and technical teams to resolve requirements, design questions and delivery issues.
• Support validation that delivered solutions meet agreed business requirements and intended outcomes.
• Establish or support KPIs and success measures for assigned initiatives.

This reflects the internal State Street Business Analyst responsibilities covering requirements gathering and prioritization, identification of inefficiencies and bottlenecks, solution documentation, validation and KPI definition.

Stakeholder & Governance Management

• Build strong working relationships across senior Business, Operations, Product and Technology stakeholders.
• Facilitate governance forums, working sessions and decision-making discussions.
• Ensure stakeholders have clear visibility into progress, risks, decisions and required actions.
• Drive accountability for deliverables and commitments across teams.
• Translate complex business or technology topics into clear, management-level communication.
• Escalate material risks, unresolved decisions and delivery constraints to appropriate leadership forums.

This senior stakeholder emphasis is important for the VP level. Internal PMO materials specifically describe PM leadership around program governance, reporting, escalation, risks/issues/dependencies and coordination across functional teams.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Significant experience in program management, project management, business analysis, transformation, consulting or a related discipline within a complex organization.
• Demonstrated experience leading cross-functional programs or workstreams involving Business, Operations and Technology.
• Strong knowledge of program and project management disciplines, including planning, governance, risk management, dependency management and executive reporting.
• Strong business analysis capabilities, including requirements definition, process analysis, solution documentation and facilitation.
• Ability to structure complex or ambiguous problems and translate them into actionable plans.
• Strong written, verbal and executive-level communication skills.
• Demonstrated ability to influence stakeholders and drive outcomes across teams where direct reporting relationships may not exist.
• Strong organizational skills with the ability to manage multiple priorities and competing deadlines.
• Experience supporting large-scale transformation, platform implementation or operating-model change strongly preferred.
• Financial services experience preferred.

Skills / Competencies

• Program and Project Management
• Business Analysis & Requirements Management
• Strategic Transformation
• Cross-Functional Leadership
• Stakeholder Management
• Risk, Issue & Dependency Management
• Governance & Executive Reporting
• Process & Operating Model Analysis
• Problem Solving & Decision Facilitation
• Business / Technology Alignment
• Change Management
• Executive Communication

Work Requirement

• This role is primarily onsite and requires the successful candidate to work from the office a minimum of four days per week.
• Work location for this position is Quincy, Massachusetts based on business need and candidate alignment.

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.