How will you CONTRIBUTE and GROW?
The Integration Manager is a vital collaborative leadership role within the "LATAM ALign” - D&IT PMO team. This role serves as the primary steward of the integrated ERP solution and acts as the essential technical bridge between functional process teams, third-party applications, and global enterprise applications and architecture teams. The objective of this role is to partner across teams to ensure the delivery of a standardized, high-quality, and sustainable technical landscape throughout all phases of the project lifecycle.
Key Responsibilities
2.1 Coordination & Decision Making
Cross-Functional Alignment: Coordinate process integration points across all internal and external teams, including third-party applications, Enterprise Applications, System Integrators (SI), Enterprise Architecture (EA), and Global Infrastructure Operations (GIO).
Issue Resolution: Build alignment and resolve cross-team issues, Key Design Decisions (KDDs), key project challenges, high-priority testing defects, and hypercare incidents.
Integrated Delivery: Facilitate coordination between technology and functional process teams to ensure technical work is executed in a fully integrated, collaborative manner.
Vendor Integration: Identify the overall application landscape and coordinate with all third parties to define integrations and deliver on Statements of Work (SOWs).
PMO Collaboration: Maintain close coordination with the Project Manager to provide constructive feedback for project plan adjustments.
2.2 Lifecycle Management (Testing, Cutover, Deployment)
Execution Leadership: Guide the strategy, planning, and execution for testing, cutover, and deployment of integrations.
Transport Management: Define and manage the processes for handling transports and changes required for movement to the Production environment during all project phases.
Release Planning: Manage configuration and production strategies, including change control processes and release planning.
3. Key Deliverables
The Integration Manager is directly accountable for contributing to the following outputs: Integration Lead Coordinator (3rd Party Activity Tracker)
Key Design Decisions (KDDs)
Integration Architecture Design
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Are you a MATCH?
- "Specialist" or "Manager" type profile
- Master's degree in Information Technology or related major, or in Business/Engineering with a strong understanding of the IT environment
- Ideally, 10+ years of professional experience in account management, product/service development, business development, or customer relationship management
- Good financial knowledge
- Strong knowledge of customer business and culture and a supportive, customer-oriented mindset
- Fluent in English
- ERP Expertise: Broad experience supporting and guiding integrated Tier-1 ERP environments, with deep knowledge of FRICEW object delivery.
- Architectural Background: Proven expertise in Enterprise Architecture and integrated business process design.
- System Implementations: Familiarity with project implementation methodologies for large-scale, transformational IT-driven programs
- Lifecycle Leadership: Demonstrated experience leading large-scale technical lifecycles, specifically in the areas of Testing, Cutover, and Deployment.
- Vendor Management: Solid foundation in partnering with third-party vendors and System Integrators (SI).
- Problem Solving: Proven ability to foster understanding and drive resolution for complex, cross-functional technical issues and high-priority incidents.
- Communication & Influence: Exceptional coordination skills with the ability to bridge the gap between technology teams and functional process leads in a complex PMO environment.
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
