Senior Analyst -Learning Operations

About us

With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world’s most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life’s moments — from everyday connections to landmark celebrations.

Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other.

Join us and play your part in making life’s moments mean a little more.

About the Function: Human Resources is about growing talent, working as one team and creating the conditions for people to thrive. Every day, the team helps bring our purpose and behaviours to life across Diageo.

From attracting talent to developing careers, this team plays a central role in building a culture where people feel supported, challenged and able to grow. They work closely with teams across the business, bringing insight, care and commercial understanding to everything they do.

You’ll help create an environment where different perspectives are valued and where people can learn new skills and thrive, unlocking potential across a truly global organisation.    

About the role: Experience: Minimum 2 years overall experience
Relevant Experience: Minimum 1-year hands-on experience in learning/content design

Role Purpose

We are looking for a creative and digitally skilled Learning Design Specialist to design and develop engaging, high-quality learning content and digital learning experiences. The role will support the creation of learning materials, e-learning modules, videos and other digital assets while ensuring content meets agreed quality and design standards.

The ideal candidate will have hands-on experience with modern content creation tools and an interest in using AI and digital learning technologies to improve the learner experience.

Key Responsibilities

• Design and develop engaging digital learning content, e-learning modules and training materials based on business and learner requirements.
• Create and enhance learning assets.
• Perform quality checks (QC) on learning materials to ensure accuracy, consistency, usability, branding and overall learner experience.
• Translate learning requirements and SME inputs into clear, simple and engaging learning content.
• Apply appropriate instructional and visual design principles to improve learner engagement and effectiveness.
• Work collaboratively with SMEs, Learning/Capability teams and other stakeholders to develop and improve learning solutions.
• Support continuous improvement by exploring AI-enabled learning and content creation tools and new ways of working.
• Translate complex business and SME content into clear, concise and learner-friendly experiences.
• Create and maintain reusable templates, design standards and learning components to improve consistency and reduce development time.
• Stay current with emerging learning technologies, AI capabilities and digital learning trends, experimenting with new approaches where they add learner or business value.

Essential Skills & Experience

• Minimum 2 years of overall professional experience, with at least 1 year of hands-on experience in learning/content design and development.
• Practical experience in content design, training material development and content quality review.
• Hands-on experience creating and editing videos and digital learning content.
• Strong attention to detail with the ability to conduct structured content and design quality checks.
• Good written and verbal communication skills with the ability to work effectively with SMEs and stakeholders.

What Success Looks Like

The Learning Design Specialist consistently delivers engaging, accurate and high-quality digital learning content, reduces rework through effective quality checks, supports faster content development using digital and AI tools, and contributes to a simple, scalable and technology-led learning experience.

Experience / skills required: 

Working with us
Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one. 

We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:

Our purpose is crafting iconic drinks chosen for life’s moments. And it’s our people, with their different experiences, perspectives and talents, who make that possible.

We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You’ll work alongside people with different backgrounds, experiences and perspectives — challenging, supporting and learning from one another as one outstanding team.

Together, we’re constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you’ll have the opportunity to contribute, make an impact and play your part in making life’s moments mean a little more.

Ready to bring your best? This could be your opportunity. 

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. 

Recruitment Scam Warning

Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money.