Sr. Learning Consultant, Training

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

SENIOR LEARNING CONSULTANT, TRAINING

SENIOR LEARNING CONSULTANT, TRAINING

The Senior Learning Consultant, Trust and Advisory, will manage learning programs that lead to improved partner performance, with a primary focus on the Trust and Advisory Professional Apprenticeship Advisor Development (PAAD) Program.

This role requires learning and development expertise focused on advisor and non-advisor roles and the ability to effectively consult at all levels to develop and manage solutions that address strategic priorities and enable growth. The ideal candidate will leverage their working understanding of the wealth management business, with a heightened focus on the Trust and Advisory services discipline to rapidly integrate into the organization and proactively approach assignments.

RESPONSIBILITIES

PAAD Program Design & Management

• Ensure ongoing design, content refinement, deployment, and program management for national PAAD Program, ensuring robust future pool of internal advisor talent

• Scale, manage, and facilitate the PAAD program ensuring partner ability to demonstrate skills and knowledge required to successfully transition from a service-focused role to an advisor

• Assess solutions and processes; recommend changes to ensure sustainability and integrate with other programs

• Leverage a sense of commercial urgency to prioritize and effectively address business priorities, driving performance validation and impact measurement

Leadership & Stakeholder Partnership

• Consult with and support national and regional leaders to ensure deliverables align with business objectives, are embraced by stakeholders, and are scalable and sustainable

• Partner with regional sponsors and managing directors to facilitate networking and relationship building opportunities

• Schedule and facilitate mentor/mentee connections, including formal check-ins and topic sessions

Learning, Facilitation & Communications

• Effectively present information and facilitate learning in virtual and in-person forums and prepare subject matter experts to accomplish the same, ensuring consistency in delivery and materials

• Manage end to end communication process including maintenance of program site, calendar and resources

Broader Trust & Advisory Learning

• Contribute to planning and execution of strategic Trust and Advisory learning solutions, with a focus on continuing education, professional designations, and related project management efforts

REQUIRED SKILLS AND KNOWLEDGE

Relationship Building, Consulting & Influence

• History of rapidly and independently forming collaborative, trusting relationships with internal clients and senior business leaders; and proven ability to work collaboratively through others

• Expert communication skills that translate to all levels of the organization

• Strong facilitation skills that enable an effective learning environment; expert consulting and influence skills

• Capacity to provide clear and transparent performance feedback and coaching that leads to improved performance

Learning & Program Expertise

• Proven end-to-end learning expertise; includes design, development, delivery, and administration

• Learning program and solutions management proficiency, including tools, technologies, and use of learning management systems

• In-the-moment willingness and capability to support a broad range of learning needs in partnership with peer learning professionals

Strategy, Project & Process Management

• Skilled in translating broad strategies into executable, tactical, and scalable plans that yield measurable results

• Experience successfully project managing and executing strategic programs and initiatives

• Strong process management skills and broad knowledge of industry best practices

Problem Solving, Execution & Quality

• Innovative problem-solver with ability to succeed despite time or other resource constraints

• Excellent organizational and analytical skills; attention to detail, high standards and ability to consistently produce quality deliverables

QUALIFICATIONS

The successful candidate will benefit from having the following:

• 5+ years of financial services industry experience; national wealth management and/or trust and advisory experience preferred

• Concrete success managing and executing strategically important talent development programs

• Experience implementing high-priority development initiatives with a clear impact on organizational performance and effectiveness

• Broad functional expertise with success leading through influence and collaboration

• BS/BA or equivalent experience required; travel to other markets may be required

Salary Range:

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.