Financial Operations Analyst

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Finance Analyst – Expedia Controllership

Position Description

The Expedia Business to Business Controllership team is seeking a Finance Analyst to supervise and report on the direct billing and cash settlement processes for B2B partnerships which is a growing and innovative business.

You will report to the Finance Manager of B2B Controllership and closely partner with Account Management, Accounting, Corporate Accounts Payable/Receivable, Tax, Treasury, and Technology teams. You will prepare contractual results supporting processes for strategic B2B partners and gain a deep understanding of the product and insight into the end-to-end business process.

This position is part of the B2B team, located in Springfield, MO, and is responsible for supporting receivables and payables processes, partner requests, user acceptance testing, and process improvement initiatives for B2B Loyalty Points partners. Responsibilities include supporting month-end close activities, coordinating AR/AP processes, assisting with daily communications with partners and internal stakeholders, and contributing to the continued growth and evolution of the Loyalty Points operations business.

Key Areas of Responsibility

·       Support partner requirements for billing, cash receipts, cash settlements, automated reporting, and reconciliations.

·       Prepare, distribute, and maintain the daily aging report for the EPS Loyalty portfolio, with partial ownership of reporting accuracy, remediation tracking, and aging-related business insights.

·       Prepare monthly AR snapshot reports and support analysis of receivable trends.

·       Assist with month-end close activities, including AR and AP reconciliations, accrual support, account analysis, and other close-related responsibilities.

·       Support the execution and monitoring of accounts receivable and accounts payable processes to ensure accurate and timely financial reporting.

·       Assist with new partner intake, including setup for billing, cash settlement, and daily/monthly reporting packages.

·       Partner with multiple teams to continuously monitor and evaluate the quality of financial outputs and proactively drive process improvements.

·       Support the ongoing automation, enhancement, and operational development of the EPS Loyalty Points business, collaborating closely with Oracle, Product, Technology, Commercial, and Accounting teams.

·       Support ongoing process improvements for the points burn process and related settlement activities, helping identify scalable solutions as the business grows.

·       Participate in user acceptance testing (UAT) for system enhancements and new partner implementations.

·       Manage partner inquiries and collaborate with account managers and internal stakeholders to resolve billing and settlement issues.

·       Support ad hoc analyses, reporting requests, and strategic initiatives across EPS Enterprise Solutions.

Requirements | Qualifications

·       Bachelor's degree in Business Administration, Accounting, Finance, Economics, or a related field, or equivalent experience with demonstrated knowledge of accounting, financial analysis, accounts receivable, accounts payable, and month-end close processes.  2+ years of professional Finance or Accounting experience.

·       Basic understanding of accounting principles, including accounts receivable, accounts payable, reconciliations, accruals, and month-end close processes.

·       Intermediate Excel and PowerPoint skills.

·       Proven ability to manage multiple competing priorities and deliver results in a fast-paced environment.

·       Adaptable and energized by change while maintaining focus on key business goals and objectives.

·       Strong quantitative and analytical skills with the ability to transform raw data into meaningful business insights.

·       Strong attention to detail and commitment to accurate financial reporting and process execution.

·       Experience with Oracle, Business Objects, Tableau, or similar financial reporting tools is a plus.

The total cash range for this position in Springfield is $55,000.00 to $77,000.00. Employees in this role have the potential to increase their pay up to $88,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.


Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Benefits and perks

Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediagroup.com/life.

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.

About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.

Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.