Lean Six Sigma Business Process Analyst, Advisor

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

 

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

Business Process Analysts are responsible for the integrity of Zebra’s internal business processes in the assigned business unit / area they are affiliated with. They ensure our business is run effectively, efficiently and in support of delivering against our commitments internally and externally to our customers, partners and regulatory bodies.

Essential Duties and Responsibilities:

• Manages and oversees Lean Six Sigma (LSS) certification for new Belt candidates (White, Yellow, Green and Black)
• Plans and delivers Lean Six Sigma Training sessions
• Coach and mentor LSS candidates and their projects
• Plans, performs and implements process improvement initiatives
• Works proactively to identify and suggest opportunities to improve process effectiveness and efficiency in assigned area
• Conducts root cause analysis of process failures
• Captures current challenges, desired outcomes and recommendations
• Documents agreements and owns drafting and revision of new / updated business processes in assigned area
• Projects may span business units or require significant cross functional alignment or involvement; Understands upstream, downstream and work tools impacts to process change
• Can recommend solutions to minimize impacts
• May train incumbent employees in new process flow / requirements
• Measures and reports on success of new / revised processes in the BU. Reporting may include presentations to mid to senior level audiences.
• Provides consultation on the use of re-engineering techniques to improve process performance and product / service quality
• Performs cost and benefit analyses
• May coach / mentor or oversee the work of less senior Business Process Analysts, acting as a resource and escalation point

Job Requirements:

• Education: Bachelors degree required; Masters degree preferred
• Work Experience: 8+ years
• Must have Lean Six Sigma Black Belt Certification

Key Skills and Competencies:

• Strong facilitation skills, including conflict management
• Demonstrated expert knowledge with functional processes in assigned BU. Preferred – some experience as an incumbent worker
• Demonstrated expert knowledge / experience using basic change management principals and approaches - formal training preferred

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.