Head of AI & System

Mission

AI is changing how go-to-market teams operate, and Spendesk intends to be ahead of that curve rather than catching up to it. This role exists to build that. As Head of GTM Engineering, your core objective is to design and ship the AI layer that powers how Marketing, Sales, Customer Success and Care execute — agents, enrichment pipelines, conversation intelligence, automated decisioning. You also own the systems foundation that makes it possible, with Salesforce at the core plus the lead, integration and tooling layers around it. You report directly to the SVP Operations and work as a peer to the Head of GTM Operations.

Key Responsibilities

Build the AI layer — this is the core of the role

Design and ship the AI applications that power GTM execution: agents, enrichment pipelines, conversation intelligence, automated reporting and decisioning. You build in production, not in slides. You are expected to have a point of view on where AI creates real leverage and where it is theatre, and to prove it with shipped work.

Scale AI across the GTM organisation

Make the GTM Ops Partner team autonomous on the majority of AI use cases: patterns, guardrails, reusable components, and the enablement that goes with them. Take on personally the use cases that need real engineering. Success is measured by how much AI the organisation ships without you, not by how much you ship yourself.

Own the GTM systems architecture

Own Salesforce and the surrounding stack end to end: data model, integrations, and the tooling layer that Marketing, Sales, Customer Success and Care depend on daily. Make deliberate build-vs-buy calls and keep the stack simple enough to change quickly.

Run engineering discipline on revenue-impacting systems

Bring release management, deployment pipelines, testing and change control to systems that directly carry revenue. Spendesk is a fintech: these systems are held to audit and controls standards, and you own that bar.

Build and lead the GTM Engineering team

Grow a team combining AI engineering capability and Salesforce depth. Set the technical standards and the delivery cadence.

You may be a good fit if you

• Build AI applications yourself. You have shipped LLM-powered workflows to production with measurable business impact — not evaluated vendors, not run pilots that never left the sandbox.

• Have an informed and opinionated view on applied AI: what is genuinely useful in a GTM context today, what is not yet reliable enough, and how to tell the difference quickly.

• Have deep Salesforce expertise at the object and architecture level: you understand how lead, opportunity, account and quote objects connect, and you have run release management or deployment pipelines.

• Typically have 6+ years building and owning GTM or revenue systems, including experience leading or mentoring others. What you have shipped matters more than your years of tenure.

• Are pragmatic on build vs buy and can defend the call to both engineers and executives.

• Can explain technical trade-offs to non-technical stakeholders without losing them or losing the substance.

• Are comfortable operating on systems that carry audit, controls and compliance requirements.

Strong candidates may also have

• Production-scale experience with orchestration tooling (n8n, Claude co-work, Make) combined with LLM tooling.

• Experience with typical data enrichment and GTM tool stack (incl. Clay, Cargo and prospecting or call recording tools)

• Experience in fintech or another regulated environment.

• A data engineering background.

As we are an international team, please submit your application and CV in English.

About Spendesk

Spendesk is the AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi-entity structures. Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as Payfit, Accor, Welcome to the Jungle, Swile, Big Mamma, Malt and Yousign. With offices in the United Kingdom, France, Spain and Germany, Spendesk also puts community at the heart of its mission.

For more information: www.spendesk.com/press

About our people & culture

We believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset.

About our benefits

Our culture is built on trust, empowerment, and growth — with benefits to match!

• Flexible on-site policy : 4 days per month remote (non-accumulative) and 3 full weeks remote per year (non-consecutive)

• Lunch 60% funded by Spendesk (Swile Card)

• Alan Premium health insurance

• A Gymlib pass to let off steam after a productive day at work

• Access to Moka.care for emotional and mental health wellbeing

• Latest Apple equipment

• Great office snacks to fuel your day

• A positive team to work with daily!

Diversity & Inclusion

At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.