AI Platform Manager

AI Platform Manager

Role Summary:

The AI Platform Manager ensures the enterprise AI platform ecosystem operates reliably, securely, efficiently, and in line with governance standards. The role oversees platform operations, service performance, incident and request management, release coordination, environment controls, and cost optimisation for AI solutions deployed across the organisation.

Working with AI Product Managers, AI Engineers, Data Scientists, Enterprise Architecture, Cybersecurity, Finance, suppliers, and business stakeholders, the role balances strong operational control with the need to support rapid innovation and business value delivery.

Roles and Responsibilities:

• Define and govern the AI platform operating model, including platform health, lifecycle management, vendor engagement, roadmap governance, and alignment with architects and business stakeholders.
• Ensure AI platforms and services comply with enterprise technology, security, risk, compliance, and AI governance standards.
• Lead incident, service request, escalation, and service performance management processes in line with IT SLAs and reporting requirements.
• Establish and manage release, change, and deployment processes, including production readiness, approvals, communications, and post-release validation.
• Drive release automation through GitHub and ensure accurate operational records, CMDB updates, and governance within ServiceNow.
• Define and manage environment strategies across development, testing, staging, and production environments spanning Microsoft and Google AI platforms.
• Oversee platform consumption, costs, budgets, forecasting, and AI FinOps practices, ensuring transparency, optimization, and accurate cost allocation.
• Deliver operational reporting, dashboards, continuous service improvement, root cause analysis, and operational maturity initiatives across the AI platform ecosystem.

Required experience:

• Extensive experience managing enterprise technology platforms, digital products, or shared services.
• Strong experience in operational governance, incident management, service requests, release coordination, change control, and service performance management.
• Experience with cloud platforms such as Microsoft Azure, AWS, or Google Cloud, and with ITSM, service assurance, and operational reporting practices.
• Experience managing technology costs, budgets, forecasting, or FinOps practices.
• Proven ability to work effectively across technical teams, business stakeholders, suppliers, and leadership forums.

Desired Experience:

• Experience supporting AI, analytics, data, or digital transformation platforms.
• Knowledge of AI governance, responsible AI, and emerging regulatory requirements.
• Familiarity with Microsoft Copilot, Azure AI, Azure OpenAI, Power Platform, or equivalent technologies.
• Experience in a product-centric delivery model and certifications in ITIL, FinOps, Azure, AWS, or related disciplines.

Why join Aptiv

You grow at Aptiv.

Aptiv's winning culture is global by design. We bring together diverse perspectives, cultures, and business contexts to solve our customers' toughest challenges. In this environment, every individual can grow, lead, and make an impact, regardless of background, because inclusion fuels how we innovate and win. 

You make an impact at Aptiv.

One of the strengths of humanity is our drive to progress, to improve, to achieve more tomorrow than we did yesterday. People need solutions they can trust when it matters most. At Aptiv, you are building those solutions every day.

You have support at Aptiv.

We ensure you have the resources and support you need to take care of your family, your physical health, and your mental health with a competitive benefits package.

Your Benefits at Aptiv:

• Benefits/Perks: Personal holidays, Healthcare, Pension, Tax saver scheme, Free Onsite Breakfast & Lunch, Discounted Corporate Gym Membership.
• Multicultural environment
• Learning, professional growth and development in a world-recognized international environment.
• Access to internal & external training, coaching & certifications.
• Recognition for innovation and excellence.
• Access to transportation: Grand Canal Dock is well-connected to public transportation, including DART trains, buses, and bike-sharing services, making it easy to get to and from the area.
  

At Aptiv, we deliver innovative solutions that people trust when it matters most. 

Progress is never static. It is about reaching further, exploring new possibilities, and enabling mobility. Aptiv empowers customers to create solutions people rely on—advancing safety and autonomy in Automotive and Commercial Vehicles, enabling mission-critical performance in Aerospace & Defense, and powering intelligent systems across Energy, Enterprise, and Telecommunications. We also drive precision and efficiency in Industrials & Robotics and support life-critical innovation in Medical technologies.  

Guided by our winning culture and values to Think & Act Like Owners, as One Team, and Play to Win, we turn commitment into results and achieve more together.  

Join Us to Deliver Innovative Solutions That People Trust! 

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Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.