Middle Office Program Management Associate Specialist, IPS

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Middle Office Program Management Associate Specialist 

Role Summary 

The Middle Office Program Management Associate Specialist supports the execution of strategic initiatives across Middle Office functions, partnering closely with business, product, technology, testing, and shared-service teams. The role combines product and program management disciplines, with responsibility for translating business needs into development requirements, managing development workstreams and backlogs, coordinating testing and implementation, and providing transparent reporting on delivery progress, risks, dependencies, and financial performance. 

The successful candidate will bring strong business and technical knowledge, demonstrate effective cross-functional leadership, and be comfortable managing multiple priorities in a dynamic environment. This role requires an individual who can connect business objectives with technology execution while driving accountability, efficiency, and continuous improvement. 

Major Duties 

• Act as product manager within a development workstream, including defining scope, documenting business and development requirements, partnering with development teams on solution design, and facilitating backlog prioritization and decision-making with business partners. 

• Serve as a key point of contact between business partners, IT development teams, testing teams, and shared-service functions, building strong partnerships and ensuring alignment across stakeholders. 

• Translate business needs into clear, actionable development requirements, supporting development teams throughout design, build, testing, and implementation. Ensure development activities and program deliverables remain aligned with business objectives 

• Coordinate initiative implementation with business partners, including readiness activities, issue resolution, communication, and post-implementation follow-up. 

• Provide regular and timely written and verbal communications to stakeholders through status reports, meeting notes, project plans and charts, decision tracking, and issue, risk, dependency, and action-item logs. 

• Identify and escalate resource constraints, delivery dependencies, operational risks, and execution challenges to senior management, accompanied by recommended mitigation strategies and resolution paths. 

• Partner with others within the program management team members to monitor capital budgets, actual spend, forecasts, and financial outlook, supporting accurate and timely financial reporting. 

• Facilitate working-group meetings, development discussions, governance forums, and lessons-learned sessions, promoting open communication, accountability, and transparency into development status and delivery outcomes. 

• Act as a change agent, identifying opportunities for process improvement, automation, standardization, and productivity transformation. 

• Manage multiple workstreams, priorities, and deliverables simultaneously while maintaining a high level of accuracy, organization, and attention to detail. 

Knowledge and Skills 

• Excellent written and verbal communication skills, with the ability to communicate effectively with business, technology, and senior stakeholders. 

• Strong product, project, or program management capabilities within a technology-enabled business environment. 

• Strong understanding of the software development lifecycle, experience with development backlog management and prioritization, including balancing business value, dependencies, risk, and delivery capacity. 

• Ability to identify and manage risks, issues, dependencies, actions, and resource constraints. 

• Strong facilitation skills with the ability to lead working sessions and drive decisions and follow-up actions. 

• In-depth functional and/or industry knowledge relevant to Middle Office operations is highly valued. 

• Highly flexible and adaptable to changing priorities, requirements, and business needs. 

• Ability to work independently while effectively collaborating across multiple business and technology functions. 

Experience and Qualifications 

• College or university degree and/or equivalent relevant professional experience preferred. 

• Proven experience in product management, project management, program management, business analysis, or technology delivery is highly valued. 

• Experience working in financial services, asset servicing, middle office, investment operations, or a similarly complex operational environment is advantageous. 

• Demonstrated ability to manage multiple initiatives and stakeholders concurrently while maintaining delivery discipline and attention to detail. 

Salary Range:

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.