Capital Project Delivery Operating Model
Vertiv's Capital organization serves as the owner-side project management function for real estate and facilities capital investments. Capital professionals are expected to be subject matter experts in project and program management and are accountable for ensuring projects achieve the business requirements, financial objectives, schedule commitments, quality expectations, and risk profile established by Vertiv.
Vertiv generally engages qualified third-party firms to perform detailed project execution, including project management/construction management, architecture, engineering, cost management, scheduling, construction, commissioning, and other technical services. Vertiv owns the project and business outcomes; qualified third parties execute the detailed project delivery activities.
- Business requirements development and validation
- Project objectives, scope, and success criteria
- Business case development and alignment with approved funding
- Owner-level budget, schedule, and milestone oversight
- Governance and stage-gate compliance
- Decision management and escalation
- Risk identification, mitigation, and escalation
- Scope and change control
- Executive and stakeholder reporting
- Cross-functional business coordination
- Commercial oversight and performance management of third-party delivery partners
- Commissioning, transition, and operational handover
Position Summary
The Sr. Manager, Real Estate, Capital Projects PMO & Operations is responsible for establishing, owning, and continuously improving the global management system used to govern Vertiv's Capital project portfolio.
The role owns the standards, processes, controls, systems, data, reporting, and performance-management framework required to provide leadership with consistent and reliable visibility into capital investments and project performance.
This position serves as the operational backbone of the Capital organization and provides independent portfolio and project assurance by identifying material gaps in governance, project controls, financial reporting, risk management, and project performance.
The role is not intended to perform detailed project execution. Instead, it ensures that project teams operate within a consistent, scalable, and disciplined framework and that leadership has the information required to make timely decisions.
Key Responsibilities Global Capital Governance
- Establish and own Vertiv's global Capital Project Management framework.
- Define project lifecycle requirements, stage gates, approval standards, and governance expectations.
- Establish minimum project-controls requirements based on project size, risk, complexity, and type.
- Maintain standard processes, templates, tools, and documentation.
- Provide independent assurance regarding project compliance with established governance.
- Portfolio Management & Executive Reporting
- Maintain global visibility of the Capital project pipeline and active portfolio.
- Develop executive reporting covering investment, forecast, schedule, milestones, risks, changes, and project health.
- Establish consistent definitions and reporting standards across regions.
- Identify portfolio-level trends, systemic risks, constraints, and performance concerns.
- Convert complex project information into clear management insights and actionable recommendations.
Financial & Project Controls
- Partner with Finance to establish consistent capital forecasting and reporting practices.
- Define standards for budgets, commitments, forecast-at-completion, contingencies, cash flow, and variance reporting.
- Establish standards for baseline schedules, milestone tracking, change control, and risk management.
- Monitor data quality and challenge inconsistencies in project reporting.
- Support reconciliation between project management reporting and financial systems.
Project Assurance
- Independently identify material deficiencies in project controls, governance, risk management, schedule management, or financial reporting.
- Escalate significant concerns to the Sr. Director – Capital Projects.
- Support targeted project reviews when performance, risk, or governance concerns emerge.
- Develop and track corrective actions arising from assurance reviews.
PMIS & Data Ownership
- Serve as the Capital business owner for project-management systems and related technology platforms.
- Define functional requirements for PMIS capabilities, dashboards, workflows, and reporting.
- Drive user adoption, process consistency, and data quality.
- Identify opportunities to automate manual processes and improve decision support.
- Establish appropriate project-data standards and governance.
Supplier & Performance Management
- Develop scorecards and performance metrics for major Capital delivery partners.
- Support performance reviews with project management, design, cost, and construction providers.
- Identify recurring supplier-performance issues and coordinate corrective actions.
- Support development of preferred-provider and sourcing strategies.
Continuous Improvement & Capability Building
- Facilitate lessons-learned reviews and convert findings into process improvements.
- Benchmark Capital practices against industry standards and leading owner organizations.
- Develop training and onboarding materials for Capital professionals.
- Identify opportunities to simplify processes while strengthening financial control and project accountability.
- Support continuous development of Capital organizational capability.
Qualifications
- Bachelor's degree in project management, construction management, engineering, finance, business, real estate, or related discipline.
- Typically 10+ years of experience in capital projects, project controls, PMO leadership, portfolio management, or related disciplines.
- Strong understanding of capital project lifecycle management and owner-side governance.
- Demonstrated experience with cost, schedule, risk, change, and portfolio reporting.
- Strong analytical capability with the ability to convert project information into actionable management insights.
- Experience developing standardized processes across multiple projects, teams, or regions.
- Demonstrated experience with PMIS, project-controls platforms, reporting, or analytics tools.
- Strong written, verbal, and executive presentation skills.
- Preferred Qualifications
- Experience within a global manufacturing, industrial, mission-critical, or corporate real estate organization.
- Experience establishing, transforming, or operating a Capital PMO.
- PMP, PgMP, AACE, CCM, or comparable certification.
- Experience with Power BI, PMIS platforms, project-controls systems, or related analytics tools.
- Experience managing outsourced project-delivery models.
Critical Competencies
Systems thinking • Capital-project expertise • Analytical rigor • Financial acumen • Process ownership • Data integrity • Independent judgment • Executive communication • Continuous improvement • Change leadership
