Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The Senior HRIS Analyst is responsible for the administration, configuration, and ongoing maintenance of Workday and supporting HR technology. This role will deliver a comprehensive and professional global Workday/HR technical service to managers and employees in line with our Service Level Agreements to ensure the smooth day to day operation but will also support on change and release management.

The successful incumbent will bring with them the prior experience of embedding Workday will have experience of working in fast-paced, highly commercial and entrepreneurial environments. Additionally, you will have experience of delivering beyond the day to day and working with the HR Leaders and other Centres of Expertise to deliver wider HR strategic initiatives and priorities. This role will report directly to the Global HRIS Team Lead based in the UK.

Key Accountabilities

• Manage and maintain the configuration of Workday modules

• Act as a functional and technical expert for Workday, supporting end users with their requests
• Partner with the HR Team in the analysis, development, implementation and support of allocated HR projects & changes
• Support automation and process improvements across all HR Systems
• Facilitate cross-functional team discussions and decision-making by asking insightful questions to uncover true needs and brainstorm effective solutions. Understand the broader context and effectively communicate the impact of HR system and process changes.
• Analyse and prioritize requirements to ensure alignment with business objectives.
• Develop clear and concise requirement documents, including use cases, user stories, and functional specifications.
• Develop and execute test plans, test cases, and test scripts to ensure software quality.
• Coordinate / manage configuration changes ensuring all changes are documented, reviewed, and approved according to change management policies.
• Develop project plans, including timelines, milestones, and resource allocation.
• Regularly update stakeholders on project status, highlighting progress, risks, and issues.
• Stay updated with the latest Workday releases and features, and lead on assessing impacts and deploying release configurations. Develop and maintain Roadmap for functional area.
• Support on ensuring that Workday is fully integrated with key business systems
• Address complex and ambiguous issues and requests by applying analytical and reasoning skills to devise creative solutions
• Perform detailed manipulation of complex data via tools such as spreadsheets and EIB’s
• Lead with best practices and modern trends or approaches.
• Maintain the available employee guidance ensuring all content is accurate, up to date and fit for purpose
• Support training and engagement to ensure our key stakeholders are fully utilizing Workday
• Provide support for ad hoc projects as required
• Take all reasonable steps to ensure appropriate confidentiality and ensure compliance needs are met
• Ensure your own continuous professional development by participating in external networking/conferences/associations/groups
• Support and mentor HRIS analysts
• Maintain a positive and solution-oriented approach to work, providing open and honest feedback.
• In all internal and external contact, present a professional and positive image of the HR and the company maintaining mutually constructive, positive and beneficial relationships.

Knowledge, Skills & Experience

• Strong knowledge of Workday HCM.
• Good knowledge of Recruiting and other Workday modules
• Excellent technical skills across a wide range of technology products
• An inquisitive and challenging mind, with an interest in questioning and improving the “as is”
• Excellent operational skills e.g. processes, procedures, data analysis
• Excellent HR experience and knowledge
• Client focused
• Ability to work collaboratively and manage multiple priorities and deliver results.
• Takes personal responsibility to deliver results
• Communication and stakeholder management
• Ability to manage service standards
• Excellent written and verbal communication.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.