Manager Transactions Management

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Manager, Transaction Management 

Portfolio Analytics Services | Gurugram, India 

About JLL 

We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. We're a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. 

If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you will be inspired by the best. We're focused on opportunities and want to help you make the most of yours. Achieve your ambitions – join us at JLL! 

What's your ambition? Is it a big goal or small step? Professional or personal? We'd like to know, because we make your ambitions our business. And if you have ambitions in property consultancy, helping you achieve them is what we do best. 

The role 

We're looking for a Manager, Transaction Management, to support some of the world's largest companies(client’s) across the world covering Asia (APAC) , Europe, the Middle East and Africa (EMEA) and other parts of the globe. You’ll be based in Gurugram, India. 

What this job involves 

Leading strategy, not just transactions. This is a strategic leadership role. You'll turn portfolio data and market insight into advice that shapes how some of the world's largest companies use real estate across Globally. You'll own the delivery of complex transactions, but your biggest impact comes from setting account direction, advising senior stakeholders and building the teams, governance and analytics that keep the platform consistent across regions. 

The role blends hands-on ownership, team leadership and enterprise-level influence. You'll coordinate medium-complex transactions independently, lead high-complexity transactions end to end, and set the strategic agenda for multi-service accounts that span regions. 

Key responsibilities 

Transaction execution excellence 

• Lead transactions end to end: Independently coordinate medium-complex transactions and lead high-complexity ones, including lease acquisitions, renewals and terminations, with full delivery accountability. 

• Direct broker and market strategy: Negotiate with brokers, challenge market inputs and direct strategy across the account portfolio to secure favorable positions. 

• Uphold standards: Make sure account workflows, approval protocols and documentation standards are followed across the team, and that trackers, approval packs, lease inputs and critical dates are accurate. 

• Present financial analysis: Present analyses to clients, including NPV, cash flow and P&L models, with clear strategic and commercial implications. 

• Manage RFPs and close actions: Direct RFP strategy and commercial positioning across the portfolio, coordinating legal and finance input through to award, and close open actions within agreed timelines. 

Client and stakeholder partnership 

• Set account direction: Use deep knowledge of each client's business and portfolio to shape account strategy and hold relationship oversight across accounts. 

• Coordinate stakeholders: Lead internal and external broker meetings and manage stakeholder expectations across regions. 

• Lead workshops and strategic sessions, and lead client communication and presentations so expectations are managed directly. 

• Anticipate and respond: Respond with urgency and flag risks before they affect delivery. 

• Grow account value: Develop strategic solutions that strengthen account value and set the growth agenda across multi-service accounts. 

Strategic advisory and platform governance 

• Portfolio strategy: Help define and deliver medium portfolio strategy advisory services to clients, providing strategic insights and recommendations that align with their business objectives 

• Lead advisory on complex decisions: Advise senior client decision-makers on portfolio options, with clear rationale, risk assessment and recommendations. 

• Set governance standards: Set governance and reporting standards, including quarterly business reviews and KPI reviews, for consistent delivery across the platform. 

• Drive process improvement: Turn stakeholder feedback into workflow changes, redesign account workflows and embed the revised process across the team. 

• Partner across service lines: Coordinate all service lines to deliver integrated, multi-service client solutions. 

Digital, data and innovation 

• Champion the toolset: Use RFFT, MAPIT, Blackbird, SmartSheet, PAT, Excel, AI, dashboards and JLL GPT to improve speed, accuracy and consistency, and set the example for your team. 

• Protect data quality: Maintain clean, structured data across trackers, reports and documentation. 

• Automate: Identify manual, repetitive tasks, then build and deploy automation that measurably reduces effort and turnaround time. 

• Standardize: Standardize templates and recurring deliverables as best practice for the team. 

Culture and brand 

• Lead and develop teams: Lead teams of more than five people for extended periods (six months or more), organize day-to-day workload, mentor junior colleagues, and lead learning, development and knowledge management. 

• Collaborate: Work effectively with peers, account teams, brokers and cross-functional teams across regions. 

• Represent JLL: Demonstrate integrity, confidentiality and responsible ownership, and represent JLL with executive presence in senior client and leadership forums. 

How you'll work 

Relationship management: You'll build strong, lasting relationships and help clients navigate the JLL delivery platform efficiently. You'll understand account profitability and shape account plans that meet revenue, performance and client service targets. 

Commercial acumen: You'll prepare and challenge financial analysis, contribute to client budget forecasting and forecast revenue, initiating and closing projects to meet monthly cashflow plans. You'll use technology and new products within JLL to deliver next-generation benefits for clients. 

Operating across regions: Can you see the bigger picture? Can you juggle regional delivery that aligns to a global strategy? As the Transaction Management lead supporting EMEA, APAC and Global accounts, you'll bring each region's successes and risks to the forefront, offer practical solutions, and guide clients and teams toward proven processes and portfolio strategies. 

Sound like you? Here's what we're looking for 

Great communicator 

Can you get your ideas across clearly, both verbally and in writing? You'll work with diverse interest groups, so your ability to share information and convey complex concepts persuasively matters. A high emotional intelligence (EQ) is essential. You'll bring exceptional client management, communication and presentation skills, and the ability to turn broad concepts into clear, logical messages. 

Ambitious 

You're results-oriented, with the confidence to work with all levels of management, including senior client and JLL leaders. You're committed to collaboration and teamwork, and you consistently push to exceed team goals. 

Resilient 

Transaction Management is a highly dynamic part of JLL's business. It's fast-paced, and you'll match that pace with a positive, can-do mindset while multi-tasking, driving change and delivering efficiencies. You're naturally proactive and spot delivery risks before they become issues. You embody continuous improvement and show flexibility and resourcefulness, guiding teams to deliver excellence under pressure without compromising quality. 

Team player 

You collaborate well with others regardless of role, business unit or location. You're firm on principles but flexible and fair when challenged, and you create new processes to suit client structures and portfolio requirements. 

Qualifications 

• Education: Bachelor's degree in real estate, business, finance or a related field. A master's degree or professional certification is an added advantage. 

• Experience: Minimum ~7-8 years of relevant experience preferably TM or Brokerage or Markets or CRE or Consulting & Advisory -  ideally including experience leading teams and advising senior stakeholders on portfolio strategy. 

• Skills: Strong analytical and financial modeling skills, proficiency in Microsoft Office (Excel, PowerPoint, Word), and comfort with dashboards, workflow tools and automation. 

• Strengths: Excellent communication, negotiation and interpersonal skills, and the ability to manage multiple priorities in a fast-paced, multi-region environment and deliver with precision. 

What you can expect from us 

You'll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Career Framework program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We'll offer you a competitive salary and benefits package. 

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you... 

Apply today! 

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If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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