Clinical Sales Specialist, Spine (Charlotte, NC) – Johnson & Johnson MedTech - Orthopaedics

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

MedTech Sales

Job Sub Function:

Inside Sales -- MedTech (No Commission)

Job Category:

Professional

All Job Posting Locations:

Charlotte, North Carolina, United States

Job Description:

We are searching for the best talent for a Clinical Sales Specialist to support the Charlotte, NC territory.

About Orthopaedics 

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. 

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. 

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech 

DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive orthopedics portfolios in the world.

DePuy Synthes solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, are designed to advance patient care while delivering clinical and economic value to health care systems worldwide. For more information, visit www.depuysynthes.com.  

DePuy Synthes Spine is the Spine business offering a comprehensive portfolio of spinal care solutions for the treatment of the most simple to the most complex spine disorders using traditional and minimally invasive techniques.

The overall responsibilities of the Clinical Sales Specialist position include advancing the Company’s sales of orthopedic surgical products by providing clinical and logistical expertise in hospitals and operating rooms - such as independent coverage of surgical cases, management of billing/purchase orders, logistics, and asset management. Works under close supervision by management and in close partnership with Sales Consultants. 

Key Responsibilities: 

• Independently guide and assist surgeons in the operating room by providing clinical and technical support of orthopedic surgical cases. 

• Advance DPS sales by serving as sole Company representative to provide direct customer support by attending surgeries and assuring that the proper equipment is available and functioning. 

• Troubleshoot and utilize independent judgment to respond to physician needs; address customer requests; effectively manage hospital billing, create / close purchase orders. 

• Share key customer, procedural and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve on solutions / service levels and support sales growth. Prepare sales reports and documents as required. 

• Provide Operating Room and Sterile Processing Department consultation. 

• Maintenance, tracking, and effective deployment of equipment and assets throughout assigned area ensuring product availability. 

• Ensure all promotional materials are maintained in a presentable manner. Ensure DePuy Synthes Services and offerings meet highest quality standards. 

• Provide logistical support by moving instruments, implants, and equipment between sales representatives and hospitals. 

Qualifications 

Education & Experience: 

• Bachelor’s Degree or 

• Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or relevant experience or 

• Minimum of 4 years of professional and/or relevant experience or 

• • Recently transitioned from Active Military Duty 

Other: 

• The ability to work in a lab/operating room environment. 

• A valid driver's license issued in the United States 

• The ability to travel which may include weekend and/or overnight travel. 

• Residence in or willingness to relocate to the assigned territory. 

• Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required. 

• Experienced in data analysis and have excellent problem-solving skills 

• Results orientation/sense of urgency – ability to drive to tight timelines 

• Internal and external customer focus 

• Ability to work independently and autonomously 

• Ability to work in matrix and team structure 

• High level of attention to detail 

• Demonstrated ability to understand, interpret, communicate and work in complex environment 

• Understanding of human anatomy and physiology 

• Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred 

If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent’s consent for the background check

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.  

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource.

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

 

Here’s what you can expect:

•        Application review: We’ll carefully review your CV to see how your skills and experience align with the role.

•        Getting to know you: If there’s a good match, you’ll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.

•        Interviews with the team: If you move forward, you’ll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.

•        Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.

•        Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.

 

At the end of the process, we’ll also invite you to share feedback in a short survey — your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We’re excited to learn more about you and wish you the best of luck in the process! #RPONA

Additional Job Description

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

 

 

Required Skills:

 

 

Preferred Skills:

Agility Jumps, AI Judgement Integration, Business Behavior, Business Savvy, Business-To-Business (B2B) Marketing, Communication, Customer Analytics, Customer Centricity, Customer Experience Management, Execution Focus, Product Knowledge, Relationship Building, Revenue Management, Sales Platforms, Sales Projections, Solutions Selling, Sustainable Procurement, Vendor Selection