Client Licensing Coordinator

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.  

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.  

As a Client Licensing Coordinator, you will be responsible for executing client usage reviews across all of FactSet's Strategic Business Units (SBUs) and products, ensuring that clients remain compliant with the terms and limitations of their licensing agreements. Through client interviews, written questionnaires, and close collaboration with internal stakeholders globally, you will play a vital part in protecting FactSet's intellectual property and reducing third-party data compliance risk.

What You'll Do:

• Perform and facilitate client usage reviews, including conducting client meetings, researching account information, and documenting client feedback
• Communicate client feedback and usage review observations to relevant internal stakeholders, including account managers and product managers globally
• Work closely with the US Client Licensing Team during onboarding and maintain ongoing collaboration, including working US Eastern time zone hours initially and maintaining regular weekly overlap
• Review and understand client licensing agreements and clearly articulate product licensing limitations to both internal and external stakeholders
• Contribute to projects that enhance FactSet functions supported by client usage reviews, including sales, product development, and client licensing
• Support FactSet's intellectual property and third-party data management program

What We're Looking For:

• Bachelor's degree required, preferably in Finance, Economics, or an equivalent field
• 2+ years of experience within financial services or a relevant industry is preferred
• Experience with market data audits or other types of audits
• Excellent written and verbal communication, interpersonal, and organizational skills
• Understanding of market data licensing terms and policies
• Genuine interest in financial markets with the ability to engage in technical and complex subject matter discussions
• Investigative mindset with the ability to maintain confidence and composure in challenging situations
• Strong Excel skills; knowledge of Power BI and Salesforce or similar platforms is an advantage
• Technical knowledge in areas such as IT architecture, systems engineering, data mapping, and access control entitlements
• Prior experience in financial services (e.g., asset management, hedge funds, investment banking, fintech) is highly valued

What's In It For You 

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means: 

• The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave.
• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives. 
• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions. 
• Career progression planning with dedicated time each month for learning and development. 
• Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging. 

Learn more about our benefits here.

The budgeted salary range for this position in London is 26,300- 38,500 Euros. Please note: the salary range may differ in other locations.

Company Overview: 

FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn. 

At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.