Business Operations Analyst, UAE National

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Title: Business Operations Analyst, UAE National

Location: Dubai, UAE

Position Summary

We are looking for a Business Operations Analyst to join our Customer Services Delivery team in Dubai. In this role, you will support the day-to-day administration of customer and vendor contracts, helping to ensure that orders, invoices, renewals and supporting documentation are completed accurately and on time.

Working closely with internal stakeholders, Finance, Accounts Payable, customers and vendors, you will help keep operational activities moving efficiently while gaining valuable experience within a global technology organisation. You will receive support and mentorship to develop your skills and build a rewarding career with NCR Atleos.

This position forms part of NCR Atleos’ Emiratisation hiring programme and is open exclusively to UAE Nationals.

Key Areas of Responsibility

• Managing accurate and up-to-date records for customers, suppliers, contracts, purchase orders and operational activities.
• Coordinating contract administration processes, including internal approvals, documentation, execution, renewals, filing and required sign-offs.
• Preparing and processing customer invoices, purchase orders and Local Purchase Order requests through the relevant ERP systems.
• Liaising with vendors to confirm orders, renew services and ensure required documentation is received within agreed timelines.
• Acting as a key point of contact between vendors, Finance and Accounts Payable to help resolve invoice-processing and payment-related queries.
• Monitoring contract and service-renewal timelines while providing administrative support to customers, suppliers and internal stakeholders when required.

Basic Qualifications

• Bachelor’s degree in Business Administration or another relevant discipline.
• One to two years of relevant experience in business operations, administration, contract support, procurement or a related area.
• Working knowledge of Microsoft Office, particularly Word and Excel.
• Strong written and verbal communication skills in English and Arabic.
• Ability to manage priorities, maintain accurate records and meet agreed deadlines.
• UAE citizenship, as this position forms part of NCR Atleos’ Emiratisation hiring programme.

Preferred Qualifications

• Previous experience working in a multinational or matrix organisation.
• Experience supporting contracts, purchase orders, invoicing or vendor-administration processes.
• Familiarity with ERP or purchase-order management systems.
• Experience working with Finance, Procurement or Accounts Payable teams.

Emiratisation Statement

This position forms part of NCR Atleos’ Emiratisation hiring programme and is open exclusively to UAE Nationals. In line with applicable Emiratisation requirements, candidates may be asked to provide documentation confirming UAE nationality during the recruitment process.

Who we are

• At NCR, our employees have been shaping the future since 1884. Our digital first approach paired with our customer centric mindset has enabled us to become the world’s enterprise technology leader for Hospitality, Retailers and Financial Institutions.
• We have a variety of early career paths at NCR and so we welcome students from a range of educational disciplines. Our people make NCR and so we strive to hire the brightest minds from universities from all backgrounds to contribute to our values and add to our innovative culture.
• Here at NCR we truly celebrate diversity, we believe having a diverse workforce offers an equal workplace and enables us to serve our diverse customer base.
• Interested? Join us and begin your iNCRredible career journey with NCR.
• Please note applications are reviewed on a rolling basis. For an update on your application status please ensure to login to your candidate portal. NCR works with a high volume of applicants and so we appreciate your patience as we review applications for future NCR iNCRedibles!

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.