Executive

To audit and process freight invoices by accurately entering relevant data into the client system as per Standard Operating Procedures (SOP). Ensure all actions on invoices are based on the provided paperwork and in compliance with client and carrier guidelines.

• Audit invoices in line with SOPs and business rules (Desktop Procedures)
• Meet assigned processing targets and deadlines per SLA
• Ensure audit quality meets client-defined standards
• Highlight opportunities for process improvement to the Assistant Manager
• Take ownership of self-learning and staying updated with process changes
• Follow defined work schedules and adhere to attendance norms
• Comply with EXL and client-specific policies and procedures

• Minimum Qualification:
  • B.Com or equivalent graduate (Minimum 15 years of formal education)
  • Basic computer proficiency (MS Office suite)
• Experience:
  • 1+ year in BPO industry preferred
  • Fresher with freight invoice audit/invoice processing or AR exposure can be considered