AI Release and Operations Engineer

AI Release and Operations Engineer

The Release / Operations Engineer is responsible for technical release management and operational maintenance of production environments supporting Enterprise Agentic AI solutions.  This role reports to the AI Platform manager and works closely with Microsoft Workplace Services teams, business users, IT teams, Cyber Security, Legal stakeholders, AI Architects, and AI engineers to ensure AI agents are released in a controlled, secure, and reliable manner.

The role owns the end-to-end release process and operations, including automation requirements, and is accountable for operational stability, troubleshooting, service performance, and continuous feedback into platform and product improvement.

Key Responsibilities

• Own the technical release management process for Enterprise Agentic AI solutions, from release planning through production deployment and post-release validation.
• Define, coordinate, and continuously improve release processes, standards, controls, and deployment schedules across the AI Hub delivery lifecycle.
• Design, implement, and optimize CI/CD and release automation capabilities to support repeatable, reliable, and scalable deployment of AI agents and related services.
• Partner with Microsoft Workplace Services teams, internal IT teams, AI Architects, and DevOps engineers to ensure production environments are correctly configured, maintained, and operationally ready.
• Manage production deployments in accordance with change controls, governance requirements, cyber and legal considerations, and business readiness expectations.
• Own operational stability of deployed agents, including proactive monitoring, incident response, troubleshooting, issue resolution coordination, and root cause analysis.
• Operate to agreed service levels and deployment schedules, ensuring high availability, reliability, and responsiveness for business-critical AI capabilities.
• Establish and manage a continuous feedback loop from production support, user issues, release outcomes, and operational metrics into ongoing product, platform, and process improvement.
• Work directly with business users to support operational readiness, issue triage, release communications, and stabilization activities following deployment.
• Collaborate with Cyber Security and Legal stakeholders to ensure production operations and release practices align with enterprise controls, regulatory expectations, and risk management requirements.
• Maintain accurate operational documentation, release records, runbooks, support procedures, and deployment artefacts to support auditability and service continuity.

Required Experience:

• Experience in release management, production operations, site reliability, DevOps, or platform engineering roles supporting enterprise-grade digital or AI solutions.
• Strong experience with CI/CD pipelines, deployment automation, release orchestration, and environment management.
• Experience supporting production environments with responsibility for incident management, troubleshooting, service stability, and continuous improvement.
• Knowledge of operational controls, change management, release governance, and service management practices in enterprise environments.
• Ability to work effectively across technical, operational, and business stakeholder groups, including Workplace Services, IT, Cyber Security, Legal, and business teams.
• Experience working with cloud-based platforms, automation tooling, and modern engineering practices relevant to AI or intelligent application deployment.
• Strong analytical and problem-solving skills with the ability to diagnose issues, coordinate resolution, and communicate clearly during operational incidents and releases.
• Excellent planning, coordination, and communication skills with the ability to manage competing priorities and deadlines in a fast-paced environment.
  
  

Why join Aptiv

You grow at Aptiv.

Aptiv's winning culture is global by design. We bring together diverse perspectives, cultures, and business contexts to solve our customers' toughest challenges. In this environment, every individual can grow, lead, and make an impact, regardless of background, because inclusion fuels how we innovate and win. 

You make an impact at Aptiv.

One of the strengths of humanity is our drive to progress, to improve, to achieve more tomorrow than we did yesterday. People need solutions they can trust when it matters most. At Aptiv, you are building those solutions every day.

You have support at Aptiv.

We ensure you have the resources and support you need to take care of your family, your physical health, and your mental health with a competitive benefits package.

Your Benefits at Aptiv:

• Benefits/Perks: Personal holidays, Healthcare, Pension, Tax saver scheme, Free Onsite Breakfast & Lunch, Discounted Corporate Gym Membership.
• Multicultural environment
• Learning, professional growth and development in a world-recognized international environment.
• Access to internal & external training, coaching & certifications.
• Recognition for innovation and excellence.
• Access to transportation: Grand Canal Dock is well-connected to public transportation, including DART trains, buses, and bike-sharing services, making it easy to get to and from the area.

At Aptiv, we deliver innovative solutions that people trust when it matters most. 

Progress is never static. It is about reaching further, exploring new possibilities, and enabling mobility. Aptiv empowers customers to create solutions people rely on—advancing safety and autonomy in Automotive and Commercial Vehicles, enabling mission-critical performance in Aerospace & Defense, and powering intelligent systems across Energy, Enterprise, and Telecommunications. We also drive precision and efficiency in Industrials & Robotics and support life-critical innovation in Medical technologies.  

Guided by our winning culture and values to Think & Act Like Owners, as One Team, and Play to Win, we turn commitment into results and achieve more together.  

Join Us to Deliver Innovative Solutions That People Trust! 

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Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.