Casualty Manager, WA/SA

About the Role

This is a great opportunity to lead the growth and performance of our Casualty Business Unit across WA/SA. You’ll be at the centre of driving profitable business, building strong broker partnerships, and helping shape the future of the team.

In this role, you will:

• Lead the Casualty unit’s financial performance, with responsibility for underwriting profit, rate and loss ratio targets, and overall budget delivery.
• Develop and implement the unit business plan in partnership with Casualty Management, ensuring clear alignment to growth and profitability objectives.
• Analyse portfolio performance to identify profit opportunities, address underperformance, and take decisive action to improve results.
• Drive premium growth by delivering new business, retention, rate, and product growth targets.
• Build and execute effective sales and marketing strategies across the broker market, including prospecting, account rounding, and new business development.
• Strengthen long-term relationships with brokers, producers, and insureds while identifying opportunities to expand Chubb’s presence.
• Ensure strong underwriting discipline, quality, and integrity, including adherence to underwriting standards and achievement of audit score targets.
• Lead, motivate, and develop a high-performing Casualty team, including recruitment, performance management, training, appraisals, and retention.
• Support a positive, inclusive, and safe workplace culture, while helping team members grow in line with their strengths and career ambitions.
• Manage expenses, commission plans, and service standards to ensure efficient use of resources and budget control.
• Oversee broker service delivery, feedback processes, reporting, and CRM activity to support strong stakeholder engagement and business performance.
• Work closely with internal partners across claims, technical services, distribution, and management to deliver the best outcomes for the business.

What you’ll bring to the role

• Strong underwriting acumen and technical underwriting knowledge specific to Casualty
• Proven ability to build and maintain strong relationships within the market in both WA/SA
• A positive can-do mindset and willingness to adapt and respond to challenges

Desirable

• Proven record of successful underwriting management of a portfolio of Casualty business
• Proven record of successful growth of profitable specialty business through both new business and renewal growth
• Experience in people management and staff development

Why Chubb?

Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued. We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.

Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs, differences, disabilities and working arrangements. Please let us know if you require any adjustments to the recruitment process so we can support you to present your best self.

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange(NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at:www.chubb.com

#LI-CS1