Business Resiliency Associate Director

Role Description:

Overseeing a business continuity program is crucial for maintaining organizational resilience. Leads the team that ensures a comprehensive business continuity program is implemented for the Corporate Functions globally, spreading across 49 countries. Apart from managing the Corporate Functions, the role also demands managing ISO22301 certifications and other certifications requirements relating to Business continuity. Supporting additional initiatives time to time as assigned.

Key job responsibilities:

 

·       Business Continuity Plans (BCPs): Oversee the creation of BCPs for all projects and critical Corporate Functions. These plans outline how the organization will continue operating during disruptions or crises.

·       Annual Exercises: Ensure BC plans are tested annually, identifying any gaps and taking corrective actions based on the exercise outcomes.

·       Risk Management: Collaborating with other functions, help identify, manage, and mitigate risks. Establishing robust standards and processes to safeguards against disruptions.

·       Stakeholder Engagement: Working closely with stakeholders ensures continuity of service delivery. Regular governance connects with corporate function stakeholders and Growth Market leadership to maintain alignment.

·       Insights and Reporting: Providing regular insights on Business Resilience to leadership for informed decision-making.

·       Crisis Management: During crises, you provide a holistic view of business continuity risks to the Location Management Team (LMT) or Zonal Executive Management Team (ZEMT).

·       Support ISO22301 Lead in Program Management: Support ISO22301 lead with compliance and related activities ensuring adherence to international standards for business continuity. Ensure upkeep of BCMS records, management governance, metrics, managing workstreams and management and operational committees. Coordinate with auditor firms, managing maintaining costs and budgets prudently. Includes providing responses and adherence to other certification requirements relating to BCP.

·       Additional Initiatives: Support any other initiatives assigned from time to time.

·       Stakeholder Management: Effective communication and collaboration with various stakeholders, including project leads, architects, clients, technology teams, auditors, and support functions, are essential.

·       People Management: Managing the team across India locations ensures the smooth execution of the business continuity program.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Candidate Experience and Skill requirement:

• Strong knowledge of risk management / business continuity management process, methods, and best practices.
• Should have worked in business resilience / operational risk / information security / other risk related service delivery managing large function specific projects. Effective handling of large-scale crisis situations
• Ability to think strategically and tactically to identify and mitigate potential risks with excellent problem solving and analytical skills. Negotiating and providing alternative approaches.
• Minimum 20+ years of proven industry and functional experience with the last 6 years in senior management roles with team responsibilities. Should be an effective team leader, team player and work across multiple cultures.
• Ability to take initiative, manage multiple simultaneous projects and meet tight deadlines with superior project management skills. Showcase self-managed large initiatives by delivering value added results that are deployed, and benefits reaped. Global deployment of initiatives will be added advantage.
• Must have upskilled through learning latest developments in the industry they are working and should have contributed to sharing knowledge.
• Ability to effectively collaborate with stakeholders at all levels of the organization with excellent communication, presentation, and interpersonal skills.
• Continuous Improvements in the past that are implemented with tangible outcomes will be an added advantage.
• Customer Service, Analytical Thinking, High degree of accuracy, attention to details.
• Relationship management: Strong interpersonal, communication and problem-solving skills (incl. dispute resolution)
• Requires a strong executive presence to engage with senior leadership on a variety of issues, natural curiosity and inquisitiveness to look at different dimensions and identify risks, and ability to build out risk management frameworks that guide behavior
• Work Requirements: Ability to work flexible hours and respond to Business Continuity Situations in a timely manner.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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