DevOps Engineer

Toggle is a product company building privacy-first technology solutions.
We have over 5 years of experience designing, developing, and scaling digital products.
We create mobile, desktop, and web applications in the Utilities category, giving users secure and unrestricted access to the internet worldwide.

Role Overview

We’re looking for a DevOps Engineer to handle operational tasks across DevOps and IT support: assisting users (devices, access, onboarding/offboarding), managing equipment procurement, monitoring production infrastructure, and performing routine server maintenance.

Direct Manager: Senior DevOps

Location: Minsk
Format of work: full-time role with flexible start times and a hybrid setup (4 days in the office, 1 remote)

Responsibilities:

• corporate users / helpdesk (office & back office):

a) user support and resolution of common IT issues (Wi-Fi / VPN / logins / 2FA / services);
b) onboarding/offboarding + access management and basic security;
c) hardware and software asset management;
d) device inventory, procurement/repairs, license management.

• production infrastructure monitoring / incident response (L1–L1.5):

a) production monitoring: alerts/dashboards, availability, and key metrics;
b) escalation and improvements: handover to Senior DevOps/development team with proper context and timeline + participation in postmortems, improving alerts and observability.

• servers onboarding & routine maintenance

a) setup and support of production servers using templates: updates/planned maintenance, backup and health checks, documentation, change management, and access control.

• web team CI/CD (build & deploy automation)

a) CI/CD support for the web team: configuring build/test/deploy pipelines, secrets management, basic release standards (environments/versions/tags), improving deployment speed and stability;
b) troubleshooting and initial triage of failed pipelines/deployments with escalation when necessary.

What We Expect from You:

Hard skills

• 2+ years of experience as a DevOps;

• confident Linux administration: users/permissions, basic networking, systemd, logs, troubleshooting;

• understanding of monitoring and alerting principles (metrics/logs/traces, basic SLI/SLO concepts);

• experience handling incidents and proper escalation (what information to collect and how to describe issues clearly);

• practical server administration: updates, basic security, backup concepts;

• experience with ticketing systems (Jira) and documentation tools (Confluence);

• basic networking knowledge (DNS, TCP/IP, VPN, Wi-Fi) and common user-related issues;

• Ability to work with documentation and organize hardware/license inventory.

• Experience with CI/CD systems: GitHub Actions / GitLab CI (preferred), Jenkins (as an alternative).

• ability to configure and maintain pipelines (build/test/deploy), manage artifacts, environment variables, and secrets.

Soft skills

• customer-oriented mindset and calm communication with users;

• attention to detail, discipline, ability to follow processes/checklists;

• ability to prioritize: distinguish between “production is on fire” and “the printer doesn’t work”;

• willingness to learn and gradually expand responsibility;

• responsibility, strong communication skills, and readiness to help colleagues solve problems.

Nice to Have:

• experience with IaC (Terraform/Ansible), at least at the level of reading configurations and making minor changes;

• experience with containers (Docker) and a basic understanding of Kubernetes;

• experience with cloud platforms (AWS/GCP/Azure) or hosting providers;

• understanding of security best practices (2FA, least privilege principle, key/secret management);

• experience writing runbooks and checklists, and improving helpdesk/monitoring processes;

• experience building CI/CD for web projects (GitHub Actions / GitLab CI), pipeline optimization (caching, parallelization), and basic release practices (environments, rollback, versioning).

Perks:

• official employment and a competitive salary;

• paid vacation+5 personal days per year;

• full-time role with flexible start times and a hybrid setup (4 days in the office, 1 remote);

• support for growth: we cover professional courses, books, and conferences;

• private health insurance (including dental and/or medication coverage);

• fast skill growth in a startup-paced environment;

• a culture of openness, respect, and honest feedback;

• minimal bureaucracy — maximum impact and momentum.

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