Hi, we’re Salmon 🚀
Salmon is a next-generation fintech company founded by Pavel Fedorov, George Chesakov, and Raffy Montemayor – visionary leaders with decades of experience in global finance, banking, and technology. Our mission is bold yet simple: to reshape the banking landscape in the Philippines and prove that people deserve better financial services.
Today, Salmon is not only a fast-growing technology company but also a bank with more than 60 years of heritage. In 2024, we acquired the Rural Bank of Sta. Rosa (Laguna), Inc. and transformed it into Salmon Bank (Rural Bank) Inc.
We are supported by world-class investors, including the International Finance Corporation (a member of the World Bank Group) and ADQ/Lunate, the sovereign wealth fund of Abu Dhabi. More than 1 million Filipinos already trust Salmon. We give people access to a growing suite of credit and savings products. This isn’t all, and it’s just the beginning – we are continuously expanding our offerings with a clear ambition to become a true financial super app for millions more.
Why join Salmon?
- Exponential growth: in 2025, our deposits, loans, and net income more than doubled.
- Loved by users: our app is rated 4.8★, and 92% of users recommend Salmon to friends and family.
- Top-tier team: work alongside experts from fintech, banking, startups, and global companies.
- Innovation at the core: we live where finance meets technology, with bold ideas shaping the future every day.
At Salmon, we believe in accessibility, innovation, and bold ideas. If you want to solve meaningful problems, build products that change lives, and be part of a company growing like a rocket – this is your place.
✉️ Salmon Linkedin
✨Salmon in the Philippines
Responsibilities
- Evaluate and improve the incident/problem management processes
- Contribute to change and release management planning when fixes are needed
- System analysis of defects/bugs
- Provide issue resolution (database changes, endpoint calls)
- Coordination and Collaboration - work with support teams, development teams, vendors to find sustainable resolutions
- Maintaining issue documentation
- Analysis and prioritization of issues
Requirements
Skills & Qualifications:
- Strong analytical and problem-solving skills and mindset.
- Experience with ITSM tools
- Familiarity with ITIL or equivalent ITSM frameworks
- Good communication and facilitation skills for working across teams.
- Incident and Root Cause Analysis experience via:
- log storage and analysis systems
- monitoring and IT observability platforms
- technical documentation
- Data analysis & SQL basics
- Understanding of APIs and integrations
Why would it be cool to work with us?
What we create
- Modern banking services for millions of Filipinos
- Cutting-edge solutions based on the best world practices and AI implementation
- Licensed neobank aiming to be a unicorn and leading fintech in the fast-growing region of Southeast Asia
- A business capable of raising over $200MM from the ADQ (the sovereign wealth fund of Abu Dhabi), World Bank Group and other investors despite the challenging market
- An environment that allows you to launch new products in 3-4 months
- A basis for expanding into new markets all over the world
What we offer
- Passionate international team spanning the globe
- Rapid professional growth. Merit (and merit only) rules the day
- Reward for performance and long-term success of Salmon
- Fast track to grow internationally
- New office in Manila, Philippines
- Relocation support for eligible candidates
- Remote and hybrid options
- Medical insurance, health and wellness benefits
- Program of events and activities both online and in person
If you wanna join our team - feel free to apply! 👇
Apply
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