Relationship Manager
Freedom24 is the investment platform of the international financial company Freedom Holding Corp. (NASDAQ: FRHC), serving over 400,000 clients worldwide in the investment brokerage sector. Clients have access to more than one million investment products – from bonds and stocks to funds and options.
We are growing dynamically and continuously expanding our presence across Europe – with a current focus on the Greek market. To strengthen our team in Athens, we are looking for a dedicated Relationship Manager who will help us build long-term client relationships and actively contribute to our business development in the region.
Responsibilities
- Working with clients: attracting new clients to the company and developing relationships with existing ones;
- Ensuring first contact with the client: conducting company presentations and presenting available investment products;
- Resolving current client issues based on their individual needs and requests;
- Regular communication and maintaining contact with clients to maintain trusting relationships, informing about new opportunities in the stock market and changes in investment strategy;
- Administrative support: maintaining documentation, assistance in processing transactions, ensuring timely exchange of information between the client and the company;
- Participation in specialized conferences and business communities, which includes: presenting the company and its investment products;
- Searching for and engaging relevant influencers in the region;
- Interacting with the company's internal departments (marketing, analytics) to ensure high-quality customer service;
- Analyzing customer feedback and adapting approaches to increase their satisfaction;
- Preparing reports on the results of working with customers and the effectiveness of implemented strategies to create a portrait of the company's target customer.
Requirements
- Proven experience in sales or relationship management;
- Strong communication and negotiation skills;
- Background in the financial industry;
- Fluency in Greek and English.
Conditions
- Opportunity to work in an international company;
- Competitive salary;
- Quarterly bonus;
- Partial compensation of annual fee of a private insurance scheme;
- Interesting tasks and projects;
- Professional development and work in a team of experts.
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