HR Operations Specialist (Payroll)

Sumsub is a leading full-cycle verification platform that enables scalable compliance. From identity and business verification to ongoing monitoring, our platform adapts to different risk appetites and market demands, ensuring global compliance. It allows customizing analytics and workflows with a no-code interface.

Over 4,000 clients — including Bitpanda, Wirex, Avis, Bybit, Vodafone, Duolingo, Kaizen Gaming, and TransferGo — trust Sumsub to accelerate growth, prevent fraud, and maintain compliance worldwide.

We are looking for an HR Operations Specialist (Payroll) to support and scale our global payroll and HR operations.

This role is focused on payroll inputs, coordination with providers, and operational support of related HR processes, including time tracking and exposure to compensation and benefits.

This position does not involve full payroll calculations, but requires a strong understanding of payroll processes, attention to detail, and the ability to work independently in a fast-growing, multi-country environment.

What You Will Be Doing:

Payroll

• Collect, validate, and consolidate payroll inputs including worked days/hours, bonuses, commissions, per diems, deductions, and other variable payments.
• Ensure payroll data is accurate and up to date in HRIS and supporting systems prior to payroll close.
• Coordinate with external payroll providers across multiple countries and contract types.
• Review payroll outputs to identify discrepancies and data issues.
• Upload payroll-related data and documentation into HRIS and payroll systems.
• Support employees with payroll-related questions in a clear and professional manner.

Time Management

• Assist in the setup and eventual implementation of a time tracking and attendance system.
• Ensure accurate and timely payroll processing by reviewing and validating all recorded time off (PTO) entries and approvals, focusing on overall attendance control and compliance with time off policies (e.g., preventing overspending PTO).
• Proactively follow up with employees and managers to resolve any discrepancies, missing data, or late submissions in time off records and approval processes.
• Analyze attendance and time off processes to identify and propose practical solutions for recurring issues and inefficiencies.

Compensation & Benefits (Exposure & Support)

• Support compensation and benefits administration processes.
• Assist with benefits-related data handling such as enrollments, changes, and terminations.
• Support employees with compensation and benefits-related questions.
• Participate in market research and benchmarking activities for compensation and benefits.

About You:

• Bachelor’s degree in Human Resources, Finance, Accounting, or a related field.
• 2–3+ years of experience in HR Operations, Payroll, or a similar role.
• Experience working with multi-country payroll, external payroll providers, and different contract types.
• Comfortable working with HRIS, payroll systems, and operational workflows.
• Able to work independently, prioritize tasks, and meet deadlines in a high-responsibility environment.
• High level of accuracy, ownership, and attention to detail.

Skills

• Strong understanding of end-to-end payroll operations.
• Advanced Excel / Google Sheets skills (formulas, reconciliations, data checks).
• Ability to quickly understand new topics and translate them into operational processes.
• Strong communication skills and ability to explain complex topics clearly to employees.
• Ability to handle confidential and sensitive information with discretion.
• Process-oriented mindset with a focus on continuous improvement.

What We Offer:

• Remote-first, trust-based culture. Work from the place that works best for you. No mandatory office days, no attendance trackers.
• True flexibility. We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
• Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year.
• Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone.
• Compensation. We offer fair and transparent pay, benchmarked to the market.
• Truly global. We work across continents and time zones, with teammates and customers from all over the world.
• Growth built in. Clear goals, open feedback and personal development plans.
• Team offsites. We meet in person a few times a year, with trips fully covered.
• Getting you set up. We make sure you have access to the tools and hardware you need to do your work well.
• Friendly by design. Our logo is a dog for a reason. We keep things human, open and kind.

The hiring stages:

• TA screening
• Hiring Manager Interview
• Assignment
• Final Interview

Sounds like a great opportunity for your career development? Then go ahead and apply!

We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives.

Let's shape a friendly digital future

Join the vibrant team of Sumsubers set on making the digital world friendly and inclusive for everyone!