Account Development Representative (ADR) - US Market
At JetBrains, we create intelligent tools that help developers work smarter. For more than 25 years, our products—IntelliJ IDEA, PyCharm, WebStorm, Rider, TeamCity, Space, AI-powered tools, and many others—have been shaping the global software ecosystem. Millions of developers and thousands of companies worldwide rely on JetBrains to build, ship, and scale their software.
We’re looking for an Account Development Representative to support engagement and relationship development across JetBrains’ strategic accounts in the US.
In this role, you’ll work closely with Account Managers and cross-functional teams to build understanding of customer organizations, support meaningful outreach, and help maintain strong relationships with developers, technical stakeholders, and decision-makers. Your work will contribute to improving account visibility and supporting long-term collaboration with our customers.
This role focuses on thoughtful outreach, account research, and coordination of engagement activities.
Responsibilities
- Support Account Managers with outreach and engagement across strategic accounts.
- Research customer organizations to identify developers, technical stakeholders, and decision-makers.
- Maintain and update account and contact information in Salesforce and other systems.
- Contribute to outreach activities using email, LinkedIn, and other tools.
- Help coordinate customer participation in events, briefings, and feedback programs.
- Assist with planning and organizing Developer Days, meetings, and account engagement activities.
- Collaborate with Sales, Marketing, Product, and technical teams to support customer engagement.
- Contribute to improving and maintaining outreach and engagement processes.
What we’re looking for
- 3–5 years of experience in Account Development, Sales Development, or a similar role.
- Experience supporting outreach, prospecting, or meeting coordination in a B2B environment.
- Strong organizational and research skills, with attention to detail.
- Familiarity with Salesforce and outreach or prospecting tools.
- Clear and thoughtful written communication skills.
- Ability to work independently while collaborating closely with others.
Nice to have:
- Experience working with SaaS or developer-focused products.
- Familiarity with software development environments or developer tools.
- Experience supporting enterprise or strategic accounts.
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