Enablement Program & Operations Manager
Nicosia
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
About the Role:
This role plays a key role in scaling our high-performing revenue organisation. This role owns core enablement operations that keep the business running effectively, including knowledge management, reporting and analytics, programme coordination, GTM communications, and cross-functional project management.
You will ensure enablement programmes are organised, measurable, and easy for the field to engage with.
Team Dynamics:
You will join a high-impact, high-performing global revenue enablement team focused on driving measurable business outcomes. The team combines expertise in sales, enablement, adult learning, and operations.
Your Impact:
Enablement content & knowledge management
- Own Guru content administration and maintenance.
- Process incoming content requests from across the business.
- Partner with collection owners and departments to keep content accurate and current.
- Maintain a high platform trust score.
- Run monthly syncs with the Guru CSM.
- Prepare and maintain pre- and post-session documentation in Guru.
Reporting & analytics
- Produce ongoing reports for enablement sessions.
- Compile quarterly summary reports with data analysis and insights.
- Maintain the Enablement analytics dashboard in Wrike Analyze.
- Support ad-hoc reporting requests.
- Identify opportunities to improve reporting, dashboards and data flows.
- Implement enhancements that improve clarity, usability and automation.
Programme coordination
- Schedule enablement sessions and manage invitations.
- Coordinate workshops, certifications and ongoing enablement activities.
- Track participation and progress.
- Support mentor and onboarding programmes where needed.
GTM communications
- Create monthly GTM newsletters using Marketo, Guru and related tools.
- Support structured, consistent communication to the field.
Access & systems management
- Process daily access requests across enablement tools and platforms.
- Maintain course and learning plan inventories in Wrike.
- Ensure alignment with LMS structures.
Project management
- Manage cross-functional projects, including Global Kickoff.
- Build project plans, track milestones and ensure delivery.
- Partner with stakeholders to keep initiatives on track.
Process design & optimisation
- Design and refine end-to-end enablement processes.
- Improve scalability and operational efficiency.
- Support internal certifications and structured programmes.
Your Qualifications:
- 3+ years in enablement, revenue operations, L&D, or program management.
- Experience administering knowledge bases, LMS platforms, or enablement tools.
- Strong reporting and analytics capability.
- Proven project and stakeholder management skills across cross-functional teams.
- High attention to detail and ability to manage multiple workflows simultaneously.
- Comfort working with systems, tools, and process-driven environments.
Why Join Wrike?
- 25 calendar days of paid vacation
- Sick Leave Compensation (5 Paid Uncertified Sick Days)
- Parental Leave: 18 Weeks Maternity / 4 Week Paternity
- 2 Volunteer Days
- Medical Insurance (Employees + Dependents)
- Hybrid Working Model
- School Allowance (Up to €600/month for school aged kids)
- Simcard w/ Unlimited Internet Access for active employees
- Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays
Your recruitment buddy will be Aziza Talhi, Senior Recruiter.
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn.
Our culture and Values
- Customer-Focused
- Collaborative
- Creative
- Committed
